The Flower Lab Online Dispensary

how we work

Get Free Gifts With Your Orders

First Time Customers:

  • Free Pre Roll & Welcome Card
Orders over $200:
  • Free Next Day Express Shipping (BC Only)
  • Free Canada Post Xpress Post Shipping (Outside BC)
  • Free Outer City Delivery
  • Free Pre Roll
Orders $300:​
  • Free 7 grams of flower (strain will be house pick)
Orders over $500:
  • Free 14 grams of flower (strain will be house pick)



Earn Points & Save Money

  • 100 Points for every dollar spent (100 Points = $1)
  • Win our weekly giveaway = $20 Off your next order
  • Refer a friend = You both get $20 Off your next order
  • Follow @fl0werlab on Instagram = 100 Points
  • Like on Facebook = 100 Points
  • Share on Facebook = 100 Points
  • Birthday Bonus = 500 Points
  • Leave a product review = 200 Points



How to Redeem Points

  • $5 Off Discount = 25,000 Points
  • $10 Off Discount = 50,000 Points
  • $20 Off Discount = 100,000 Points
​ * Points can only be used on purchases of $100 or more * * 1 Reward per order *



Weekly Giveaways

How to Enter:​

  • Every time you place an order through the Flower Lab App your name is entered into this weekly draw!
​​ Rules:
  • Winner will be announced Saturday.
  • Each order you place counts as it's own entry (the more you order, the more entries you get).
  • Minimum order amount is $50 for local delivery.



Refer a friend and you both get $20 Off your next purchase!

How to Refer a Friend:​

  • Type your friends name into "Who referred you?" on the checkout page.
  • Once we validate your order and referral, you'll receive an email coupon for $20 off your next order.
​ Referral Rules:​
  • Referrals must be new customers.
  • Orders must be $100 or more to get $20 off your next purchase.
  • Can only redeem 1 coupon per order.



Express Shipping

BC Residents:

  • Get free Next Day Express Shipping when you spend $200 or more!
  • Shipping Speed: Express Shipping - Next day guaranteed service (Monday to Saturday)
  • Shipping Rate: $30
  • Last Call: Complete your purchase by noon to have your order delivered to your door the next day. Any orders made after the last call will be processed and shipped the following day.
  • Includes tracking information.
​ Outside BC:
  • Get free Canada Post Xpress Post Shipping when you spend $200 or more!
  • Shipping Speed: Canada Post Xpress Post - 2 - 3 day service
  • Shipping Rate: $25
  • Last Call: Complete your purchase by noon to have your order shipped out the next day. Any orders made after the last call will be processed and shipped the following day.
  • Includes tracking information.



Payment

Cash on Delivery: We accept cash, in Canadian currency only. Please have the exact amount as our drivers do not carry change. ​ Payment by E-Transfer: Orders will be processed and delivered once we receive your e-transfer. Please send your e-transfers to itstheflowerlab@gmail.com. If you have to make a contact name for it, please call it "TFL". When sending e-transfers, please include your order number in your e-transfer note/message section.



Inner City Local Delivery

  • We offer free inner city local delivery every day from 5PM - 11PM.
  • Last call is 30 minutes before each route time. Any orders placed after the last call will be included in the next delivery route.
  • There is a minimum order amount of $50 for inner city local delivery.
  • Inner city areas include Colwood, Esquimalt, Highlands, Langford, Metchosin, Oak Bay, Saanich, Victoria, and View Royal.



Outer City Local Delivery

  • We have 1 outer city route everyday starting at 4PM. Last call for the outer city route is at 3:30PM. Any orders made after 3:30PM will be on the following day's route.
  • There is a minimum order amount of $50 for outer city local delivery.
  • Outer city areas include Sidney, Sooke, Metchosin, Central Saanich, and North Saanich.



How to Leave a Product Review

  1. Go to the product's webpage
  2. Scroll half way down the page and click the "Write Review" button
  3. Complete the quick form and submit
Every successfull review is awarded 200 Rewards Points!